At Leatherno, we strive for excellence and guarantee your satisfaction. Please review our return policy below:
- Return Period
You have 30 days from the date of receiving your item to initiate a return. Items must be postmarked within this 30-day period to be eligible.
- Eligibility Criteria
To be eligible for a return, items must be in their original condition:
- Unworn
- Unused
- Unaltered
- Free from scents (perfumes, animal hair, etc.)
- With all tags attached
- In their original packaging
A receipt or proof of purchase is required for all returns.
- Sizing Confirmation
We confirm sizing for each order to ensure accuracy. If a customer provides sizing information and the item doesn’t fit as expected, we cannot accept returns based on sizing issues. It’s the customer’s responsibility to provide accurate sizing information.
- Initiating a Return
For returns unrelated to sizing, please contact us at contact@leatherno.one. Return shipping costs are borne by the customer and are non-refundable. We recommend using a traceable shipping method, as Leatherno isn’t responsible for lost or undeliverable items.
- Refund Procedure
After receiving and inspecting the returned item, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 14 business days. Original shipping costs are non-refundable.
- Non-Returnable Items
Certain items cannot be returned, including:
- Custom-made products
- Items purchased on sale
- Products bought during special promotions
For questions or clarification on our return policy, please contact us at contact@leatherno.one. We’re here to assist you!